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Staff Spotlight: Christina Naugle

Every month we like to introduce one of our staff members so you can get to know them better. This month, our HR Manager Christina told us about her family's whirlwind European vacation during the hottest summer on record. You won the lottery! What's your first...

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Transportation and delivery during and after COVID-19

The economic shifts resulting from the COVID-19 pandemic likely mean that your business has changed; it may have shrunk or grown substantially since the onset. This may mean changes in operations, staffing and transportation schedules, all of which may change again as...

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11 virtual Independence Day party ideas for 2020

Now that we're in Phase 2 (and maybe heading for Phase 3!), a lot of you may be gearing up to host friends and family this weekend - but if you're still feeling wary of social gatherings, that's totally understandable. If you're at a loss on how to celebrate...

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Staff Spotlight: Greg Anderson

Every month we like to introduce one of our staff members so you can get to know them better. This month, our CFO and team member of 44 years Greg told us about the wonderful mentorship he's grateful to have shared with our founder, Don Biggs. You won the lottery!...

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Differences between FHA and conventional loans

If you’ve decided to buy a home or refinance your existing mortgage, one of the first things to consider is what type of mortgage loan is best. Conventional mortgage loans and Federal Housing Administration (FHA) loans are two of the most common options for first-time...

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4 tips to assist struggling subcontractors

With construction resuming in Washington state, it's a great time for those in the industry to take stock of their business practices. Here, Construction Technical Specialist for Cincinnati's Loss Control department Troy Dohmeyer gives his top tips for managing...

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Staff Spotlight: Kasey Duus

Every month we like to introduce one of our staff members so you can get to know them better. This month, Client Services Coordinator in the Life&Health dept., Kasey, told us about building her own home, her favorite things about each season, and her first job at...

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Cyber risk in relation to COVID-19: tips for businesses

With any disaster comes malicious opportunists who'll try to spin it for personal gain, so of course scammers are crafting new spam campaigns exploiting fears about the novel coronavirus. In addition, with many businesses extending their work-from-home operations,...

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Staff Spotlight: Letty Romano

Every month we like to introduce one of our staff members so you can get to know them better. This month, our Surety Acct. Manager Letty told us (quite evocatively!) about her dream travel destinations, her Willy Wonka-esque first job, and a wrong turn that led her to...

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Woodland paper processing company weighs in on TP

WOODLAND, Wash. (KOIN) — One industry that’s booming in the midst of the COVID-19 pandemic? Toilet paper. One company in Woodland cuts industrial rolls over 7-feet wide down to the consumer size, then sells them to distributors and essential businesses. American Paper...

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Welcome to working from home: tips from our friends at PEMCO

We know, we know, this is a well-trodden topic these days - but unlike some, this list from our partners at PEMCO Insurance covers folks in all different living situations, including apartment-dwellers in tight quarters with roommates. ​You’ve been adjusting to a new...

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COVID-19 Resource Guide

We know everyone’s been putting out COVID-19 resource guides, but we’ve tried to keep ours short(ish), well-cited, and relevant to our region. Here are five questions that you (or someone you’re close with) have likely asked yourself – feel free to share. “Will a...

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Important Notice to Our Customers and Partners

REGARDING COVID-19: as Clark County enters Phase 2, we are pleased to once again allow on-premises visits from our customers. However, many of our crew will continue to primarily opt for telework for the time being, and we are limiting building capacity to 50%.

Therefore we prefer that you make an appointment in advance so you can be assured your representative will be present.

We are taking every precaution to make sure our building is safe for everyone. Our phones remain staffed from 8:30am-5pm, M-F, and if you want to email your representative directly but don’t have their info, you may find it here.

Thank you for your patience.